Privacy policy

Clean Sip is operated by Spark Now LLC. This policy explains how we use information you provide through our website.

Information we collect

When you join a list, contact us or submit pre-order details, we collect the information you enter: email, name, message, shipping address, optional phone number, quantity, spare-cartridge choice and your consent preferences. We also receive technical information needed to operate and secure the site.

How we use it

We use your information to handle enquiries, prepare requested checkout details, fulfil orders when payments open, provide shipping and service updates and meet legal obligations. Optional product or creator updates require your consent. Submitting details before payments open does not create a paid order.

Payments and service providers

Stripe processes payments, shipping addresses and card details under its own privacy terms. Card details never touch our servers. Hosting and data-storage providers process information needed to operate the website on our behalf.

Optional cookies and analytics

When configured, Meta, TikTok and Google Analytics may receive browsing events after you allow optional tracking. We do not send your shipping address, message or email as tracking event data. You can decline without affecting your ability to submit a request. You can change your choice by clearing this site's stored cookie preference in your browser.

Retention and your choices

We retain information only as needed for the request, fulfilment, legal requirements and legitimate recordkeeping. You may ask to access, correct or delete your information, or withdraw consent for optional updates, by contacting us. Some order or legal records may need to be retained.

Security

We use access controls to restrict enquiry and checkout records. No internet service can guarantee absolute security. Please do not include card details or sensitive personal information in messages.

Contact and changes

For privacy requests, email hello@drinkcleansip.com. We may update this policy when our services change; the policy displayed here applies to current use of the site.